On Wednesday a lawsuit was filed against Amazon by the US Consumer Product Safety Commission (CPSC) making an attempt to compel the retailer to recall hundreds of thousands of potentially dangerous items supplied through its platform. The Consumer Product Safety Commission (CPSC) voted 3-1 to file an administrative complaint, alleging that the e-commerce juggernaut was legally required to recall the goods because they posed a significant risk of injury or death to customers. According to the CPSC, the goods contained over 400,000 hair dryers that lacked necessary shock and electrocution protection, 24,000 carbon monoxide detectors that did not go off, and “many” children’s sleepwear clothing that might catch fire.
“We must grapple with how to deal with these massive third-party platforms more efficiently, and how best to protect the American consumers who rely on them,” CPSC Acting Chairman Robert Adler said.
Amazon had taken specific steps in response to some of the goods, according to the regulator, but this was insufficient.
It was unclear’ why CPSC turned down its offer to broaden its recall programme, items sold by the third party to be included in it, or sued to compel “almost totally duplicative” measures, Amazon said in a statement.
The firm stated that “the great majority” of the goods in issue had been withdrawn from its store and that customers had received full refunds.