Only days after a publication revealed that the firm had failed to solve “the platform’s ill effects” highlighted by experts, Facebook claimed on Tuesday that it had spent more than US$13 billion on safety and security since 2016,
40,000 employees now work on safety and security at Facebook, up from 10,000 five years ago.
According to the Wall Street Journal, which cited internal corporate papers, Facebook downplayed the negative impacts of its Instagram programme on teenage users and had a slow reaction to staff concerns about how the site is used by human traffickers in underdeveloped nations.
“In the past, we didn’t address safety and security challenges early enough in the product development process,” the company said in a blog post. “But we have fundamentally changed that approach.”
In the first half of this year, Facebook says its artificial intelligence technologies helped it ban 3 billion fraudulent accounts. More than 20 million pieces of fake COVID-19 and vaccination material were also deleted by the firm, says the tech giant.
Facebook and its image-sharing site Instagram now delete 15 times more stuff that violates its hate speech guidelines than when it first started reporting it in 2017.
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