HomeNewsTechAttack on after-sales service systems for Acer India

Attack on after-sales service systems for Acer India


Last Updated on 22/11/2021 by Anamika

Recently, Taiwanese computer and tech giant, Acer witnessed a data breach on its after-sales service systems in India. Acer is calling it an isolated attack.

An Acer spokesperson said in a statement that once intimated, they instantly started security protocols, and also the full scan of the computer systems was initiated. Acer is also notifying all the customers who might have been affected because of the breach.

The incident has been reported to local law enforcement and the Indian Computer Emergency Response Team and has no material impact on our operations and business continuity, said the spokesperson.

Reports suggest that more than 60 GB of files and databases has been stolen by hackers from Acer’s servers. It is still not clear who was the people behind the attack, but there might be chances that Acer already knew which attacking group is behind this data breach.

According to reports, the stolen data includes client, corporate, and financial data and login details belonging to Acer retailers and distributors from India. The attackers also sent a video showing the stolen files, databases, including the records of 10,000 customers among other details being stolen.

Acer has witnessed this kind of cybercrime activity now the second time in a row. The latest threat faced by it was the ransomware attack which happened seven months ago by the attacking group called REvil in March. To additional requests for more details, Acer replied by saying that “there is an ongoing investigation and for the sake of security, we are unable to comment on details.”

Anamika focuses on data privacy, data policy, digital policies, and puts users' privacy first. She loves exploring new tech and spends time looking around business politics and its impact on users and small businesses.
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