Last Updated on 22/11/2021 by Sanskriti
According to WhatsApp’s compliance report, almost two million Indian accounts were blocked, and the messaging network got 420 grievance reports in August. According to WhatsApp’s most recent report, which was issued on Tuesday, 20,70,000 Indian accounts were banned on the platform during the time in question.
It goes on to say that an Indian account is recognized by a +91 phone number.
More than 95 percent of suspensions, according to the Facebook-owned business, are related to the illegal use of automated or mass messaging (spam). WhatsApp disables about 8 million accounts each month on average throughout the world to prevent misuse on the network.
During August, WhatsApp received 420 user reports covering account support (105), other support (34), ban appeal (222), product support (42), and safety (17), according to the company’s latest report.
According to the report, 41 accounts were “actioned” during this time.
“Accounts Actioned” refers to reports for which WhatsApp has taken corrective action as a result of the report, according to WhatsApp. As a consequence of the complaint, either an account will be blocked or one that has been previously banned will be reinstated. Also, reports may have been reviewed but not marked as “Actioned” for a variety of reasons, such as the user requiring assistance to access or use certain features, the user requesting and being denied restoration of a banned account, or the reported account not violating Indian laws or WhatsApp’s Terms of Service.
Between June 16 and July 31, WhatsApp received 594 complaints from Indian users, resulting in the suspension of almost three million Indian accounts.
The new IT regulations, which took effect on May 26, mandate that major digital platforms (with more than 5 million users) submit monthly compliance reports detailing the specifics of complaints received and actions taken.
WhatsApp previously said that it had no visibility into the content of any communications since it is an end-to-end encrypted network.
To detect and prevent abuse on its platform, it uses accessible unencrypted information, including user complaints, profile photographs, group photos, and descriptions, as well as powerful AI techniques and resources, it had stated.